Pirexon
Frequently asked questions
Frequently asked questions
When will my order arrive?
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.
Can I return an item?
Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.
What is the order cutoff time?
The published order cutoff time is Weekdays 5 PM Pacific Time. Processing begins according to the Shipping Policy.
Which items cannot be returned?
Used or customer-damaged products, customized products, opened hygiene or sealed products, gift cards, and products marked Final Sale
What does Standard shipping cost?
Eligible orders receive free Standard shipping with no order minimum.
Who pays return shipping?
We provide prepaid return shipping for all approved returns.
How can I contact the store?
Email support@pirexon.shop or call 6605423100. Support availability is Weekdays 9 AM to 5 PM.